Following advice, from the NHS and British Orthodontic Society, Smiles Orthodontic Practice is closed to patients. All appointments for the foreseeable future have been cancelled.
If you have a fixed brace and wear elastics please continue with these. Leave a phone message if you run out so we can send you some more. Removable appliances and retainers should continue to be worn as instructed.
If you have a problem with your orthodontic appliance there is guidance in the Orthodontic Emergencies Protocol on the British Orthodontic Society website.
At this stage please only contact the practice if you have a concern or orthodontic emergency that is causing discomfort. Unfortunately we are unable to replace brackets, repair broken removable appliances or provide replacement retainers.
These are extraordinary times and the safety of our patients, staff and families is paramount.
We look forward to welcoming you back to Smiles as soon as possible.
The Smiles Team
Here’s what Ashleigh Johnson aged 12 wrote about her experience…
By the age of 12, I was told that I needed a brace because I had crowded teeth and an overbite. At first I was very upset about it and dreaded having to wear a brace in case the kids at school teased me and how I would look.
Then I went to my first appointment at Smiles and they were so kind to me, nothing was too much trouble. They sat down and explained what would happen in my treatment.
I only got told off once which was my fault because I wasn’t brushing my teeth properly but I learnt my lesson.
I am so glad I had my brace fitted as my teeth are lovely and straight now. I have the smile I have always wanted and the 18 months flew by. I would recommend anybody who isn’t sure about getting braces, you will be very happy with the result because I know I was.
And there is no place like Smiles where all the staff were helpful, friendly and made my treatment more enjoyable!